FAQs

DO YOU OFFER REFUNDS?

No, Medachi Hair Collection does not offer refunds. All Sales are Final. Rest assure we double check each order before shipping to ensure quality. When placing an order, make sure you choose the correct lengths, texture and/or color.

DO YOU OFFER EXCHANGES?

No, Medachi Hair Collection does not offer exchanges due to the nature of the product. If, you received the wrong item contact us within 24 hours. Please be sure to order the correct products before checking out on our site. 

ARE YOUR EXTENSIONS 100% HUMAN HAIR?

Yes, we offer 100% Human Hair. It is comprised of the highest quality and has little to no shedding.

HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?

The amount of bundles you need will be based upon the desired look your trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 3-5 bundles for fuller look.

HOW LONG DOES MEDACHI HAIR COLLECTION EXTENSIONS LAST?

Medachi Hair Collection can last long depending on the way you treat the hair. Our bundles & wigs can last up to 2 years or longer with proper care and Maintenance.